A Case Study of profitability analysis of Standard Chartered Bank Nepal Ltd.

                                                                     CHAPTER – I
                                                            INTRODUCTION
Background
                   
In the economy life of every nation, Banking has played a vital sale to develop national economic. Bank has very important for economic development, capital formation, security of wealth, price stability, transfer of funnels, monetization of economy etc.

The work “Bank” has come from Italian word “Bank” which means the bench which was used for keeping records and exchanges the money. Bank is the financial institution, which deals with money by accepting various types of loans by creating credit. The Banking services are available at different style of human progress.





The main objectives of the banks are development of trade, commerce, industry and human economic conditions since trade; commerce is the prime factor of the economic growth. There are different definitions about the banks and some of the definitions are as follows:
           
“A bank is an organization whose principal operation is concerned with accumulation of temporary idle money of the general public for the purpose of advancing to other for expenditures.”[1]
           
“Any institution offering deposits subject to with draw on demand and making loan of commercial or business nature is Bank.”[2]
                   
“Banking is a manufacture of credit and machine for facilitating exchange.”[3]
            
“A Bank is an institution which collects money from there who have it spark or who’s saving it out of their income. It lends this out to those who require it”[4]

Sources:

1.1.1     Origin and Growth of Bank In Nepal

In Nepalese context, “Tejarath Adda” was first step toward banking at the time of Ranadip shah. Banking in the true sense was introduced with the establishment of Nepal Bank ltd. In 1994 B.S. it becomes single commercial bank for eighteen years. To develop the banking sector, Nepal Rastra Bank was established as a central bank in 2013 B.S. under Nepal Rastra Bank Act 2012 B.S. tough Nepal Rastra Bank formulates the monetary policy, fiscal policy , It has some limitation on 2022 B.S. Rastra Banijya Bank was established with funky Government owned commercial Bank .

In order to being the foreign investment bank in Nepal has opened it door to all foreign commercial bank after the introduction of “Liberal and market oriented policy” more need of competition was felt to enhance the speed of development in banki9ng sectors which result to establish the joint venture bank after 2040 B.S. The first joint venture bank was established on 2041 B.S. similarly, Nepal grind lays Bank (2043B.S.) Himalayan bank Ltd. (2049 B.S.) Nepal Bangladesh Bank ltd. (2051 B.S.) bank of Kathmandu (2052 B.S.) and many other commercial as well as other development banks have been established. Due to various range of functions by6 the bank; it has become an essential part of modern society.

1.1.2  Introduction to Commercial Bank
              
Commercial Bank are the profit oriented institution that gives lesbian rates of interest to its depositor and takes certain rate of interest from loan and advances by mobilizing the deposits . So, commercial bank pools together the saving of the community and arrange for their productive use. Commercial banks are restricted. To invest their funds in corporate securities. Their business is confined to finance the short term need to trade and Industry such as working capital financing. A part from financing, they also render other services like collection of bills and cheques, safe keeping of valuable financial advising to their customer etc.

A commercial bank is an immediately which being the gap between the depositor who have surplus money. The first commercial bank was Nepal bank Ltd. Established in 1994 B.S.
Hence the main objectives of the commercial banks are to be medium of economic and industrial development and assets in uplifting the community.

1.1.3  Introduction to joint Venture bank
              
By, Nepalese commercial bank can be classified into categories i.e. domestic commercial bank and commercial bank with foreign collaboration are also called joint venture bank. Joint venture means joining of forces between two and more enterprises for the purpose of carrying out of specific operation. Joint venture is the mode of trading through partnership among the nation and is also term of notation between various groups and traitors. If one talks about joint venture, there must be at least two parties and counts of complimentary and synergy. JVB in Nepal refers to foreign joint venture bank in which foreign parent bank purchases certain percentage of shares ( not exceeding to 50%) apply their international management and network .

The govt.’s policy allowing banks JVB to operate in Nepal is basically targeted to encourage local traditionally run of commercial bank to enhance their banking capacity through competition of JVB efficiently, modernization, mechanization and prompt customer services. Act 2021 B.S. and operated under the commercial bank Act 2031 B.S.

At present, there are various JVBs in Nepal and the researcher has attempted to take only one i.e.. Standard has charter bank ltd. For the purpose of project work research study.
Role of joint venture Bank in Nepal
·      To increase the foreign healthy.
·      To bring healthy import export trade.
·      To promote and expand import export trade.
·      To introduce modern and advance banking techniques.

1.1.4  Introduction of standard charter Bank Ltd. Nepal
              
Standard Charter Bank ltd. Nepal is a joint venture bank in the nation changes its name from Nepal grind bank in 29th Ashad 2058 B.S. general meeting of last year.

Nepal grindlays bank is the third joint venture bank in the Nepal established in 2043 B.S. with a view to encourage banking service and to utilize financial resources. It was established following a joint venture government between Grindlays Bank PCL Landing London with the wholly owned subsidiary of ANL Bank having 50% ordinary shares. Nepal Bank Ltd. having 35% ordinary shares.

In the establishment year 2043 B.S. the authorized capital of the bank was only 100 Million and issued capital has reused to 439.549 Million and has fully paid up. The bank was registered on 4th Poush 2049 B.S. with H.M.G. department of commerce. If obtained its license from Nepal Rastra Bank on 18th Margh 2042 B.S. and.

It was formally regulated by ministry of state for finance and industries on 16th Margh 2043 B.S.
       
The registered head office of Nepal SCBLN is in Nayabaneshwor, Kathmandu. There are eleven branches of SCBLN in the Nepal. It has three branches inside the KTM valley and five branches are outside the valley where one is in Biratnagar. And whose branches manager is Mr. Sanjeev Mishra of consumer banking.

1.1.5  Functions of commercial Bank

        The main functions f commercial banks are as follows:

1)    Acceptance of Deposits :-
·      Fixed Deposit
·      Current Deposit
·      Call Deposit

2)    Advancing of Loan :-
·      Cash credit
·      Overdraft
·      Demand / term Loan
·      Bill / cheque purchases / Discounting

3)    Agency function
·      Transfer to customers funds
·      Purchase & sale of shores and securities for the customers
·      Paying the insurance premium

4)    Purchase and sale of foreign exchange
5)    Creation of credit
6)    General utility services

1.2  Literature survey (profitability Analysis ) :-

Profitability analysis indicates the degree of success in a achieving derided profit. The profitability ratio gives answer to how effectively the bank is being managed. The measurement of profit of JVBs operating in Nepal can be given greatest weight since it is probably the best indicator of overall efficiency. Also it the profitability ratio mainly studies the earning power of the firm (bank) it depicts almost entire performance of bank.
     The main definitions of the profitability analysis are as follows.

“The operating efficiency and its ability to ensure adequate return its invertors ultimate depend upon the profit earned by it “[5]
    
“Profit earning is the main objectives to each business concern. At the same time, it is the effort at every concern to earn maximum profit only in absolute term but also in relative term”[6]
    
“Profitability is an indication of the efficiency with which the operations of the business are carried on profitability analysis, measure management and overall effectiveness as shown by the returns of enervated on sales and investment”[7]

1.3 . Objectives  of  the study

The purpose of the study is to analyze the firms (Banks) actual profitability position. So the purposes of the study are as follows:

1)    To assess important characteristics of scbln like profitability.
2)    To determine the financial state of scbln.
3)    To point out the strength and weakness of scbln.
4)    To introduce with the problems this may occurs in future.
5)    To offer information to manager shareholders and public who would contract for the study f profitability of scbln.

 Sources

1.4      Assumptions & Limitations of the study
        
      There are some assumption & limitation of the study. There are as follows:
I)    This data is mainly collected from annual report of bank i.e. secondary data, therefore, the result of all analysis depend upon the information provided by the bank.
II)      This study only covered 4 years from 2059/060 to 2062/063
III)    This stud has been confirmed only a standard charter bank Nepal ltd.
IV)   Only limited financial tools i.e. ratios are used to analyze the financial statement.


1.5    Project work procedures

Project work procedures are as fallows:
1)    Selecting the topic in which the report is to be prepared.
2)    Selecting the bank in which analysis to be done.
3)   Studying the procedure and process of report which is written from different sources.
4)    Presenting the report in prescribed style and for mate and submitting the typed report to cortege.
5)  Survey of the bank in communicating with the branch manager and other staff bank and collecting the data from bank.

1.6    Methods of data collection
         
Secondary data
The study is based on secondary data . for this data, annual report, journals, publications, library previous studies and the information provided by the staff of scbnl.

1.7    Chapter planning of Project work Study

The project work is prepared in the for mate as required by the faculty of management entitled “Assessment of profitability analysis of scbnl” The study has been classified into three chapters.

The first chapter is introduction which includes background of banking, origin & growth of bank in Nepal introduction to commercial banks, introduction to joint venture bank, introduction scbnl and literature survey objectives of study, project work procedures & methods of data collection.

The second chapter is presentation and analysis of data, which includes presentation of data and analysis of those data using various tools and techniques of ratio.

The third chapter is summary, conclusion and recommendation. In this way the chapters are planed for this project work report.




                                                                  CHAPTER – TWO

                                            PRESENTATION AND ANALYSIS OF DATA

2.1 Presentation of Data :

In order to evaluate the financial performance of scbnl four (4) years financial statement i.e. Balance sheet (B/S) and profit and loss A/e are presented in tabulation form as follows:


Table No.1
             Standard chartered Bank Nepal Ltd.
4 years comparatively Balance sheet
For the financial year 2059/60, 2050/061, 2061/062, and 2062/063
                                                                                                     (in thousand)

Particular
2059/60
2060/061
2061/062
2062/063

Fixed and properties





Fixed Assets
1,91,710
136234
71412
101301

Investment
57,77,678
5229875
9702553
12935417
(A)
Total fixed Assets
59,69,389
5366109
9773965
13036718

Quick Assets





Cash Balance
1,98,755
187704
195458
279511

Bank Balance
13,13,549
1835458
915658
996730

Investment in HMG T bill
44,38,520
6130452
-
7210500

Money at call
16,57,909
2218599
5089307
1977271

Loan Advanced and purchased bills
56,95,825
6410242
8143207
8935417
(B)
Total quick assets
1330455
16782458
16603381
19399429
(C)
other assets
1637022
1493492
493697
638564
(D)
total current assets (B+C)
14941580
18275950
17097078
20037993
(E)
total assets (A+D)
20910970
23642059
26871043
33074711

Current liabilities 





Deposit liabilities
16807038
19732946
19363469
23061032

Bills payment
54841
59024
56297
55750

Proposed and unpaid liabilities
-
-
461337
499979

Other liabilities
436435
629984
290607
405430
(F)
total current liabilities
17298316
20421956
20171710
24022191

Loans and Borrowing
79163
78282
27551143
-

Debentures and Bonds( customer deposit)
1948596
1428495
-
-
(G)
Long term debt
2027759
1506778
27551
-
(H)
total debt (P+G)
19326075
21928734
20199261
24022191

Share capital @ Rs 100 each
339548
374640
374640
374640

Reserve & fund
1029357
112198
1207775
1379498

Maintained earning
215987
217586
217586
251335
(I)
total shareholders equity
158494
1713325
1800001
2005473
(J)
total investment / capital employed
361256
3220103
-
-
Sources. Appendix


Table No 2.
Standard Chartered Bank Nepal Ltd.
4 Years Comparatively P/L A/C
For the F/Y 2059/060 to 2062/063
                                                                                         (In thousand)                

Particular
2059/60
2060/061
2061/062
2062/063

Income





Interest income
1001359
1042175
1058677
1189602

Commission & Discount earning
215200
198947
178651
222928

Exchange and fluctuation gain
232522
237050
273044
283471

Non operating income
-
-
2957
1432

Other operating income
55479
69894
29292
25442

Provision for possible loss written back
-
-
33685
53090
(A)
Total income
1504562
1584007
1576306
1175965

Expenses





Provision for staff bonus
76083
85954
88683
93937

Staff expenses
128327
134685
148585
168230

Other operating expenses
311972
279693
256648
221086

Non operating lost / expenses
15529
10755
-
-

Provision for possible lose
2339
-
27725
47729

Expenses from extra ordinary expenses


2589
2411
(B)
Total expenses
534253
511089
524030
533393
(C)
Net income before interest & taxes (CBIT) or (A-B)
970308
1072918
1052276
1242572

Less interest expenses
255153
275809


(D)
Net profit before tax (EBT)
715154
797109
254126
303198

Less provision for income tax
-

798150
939374

Current year
20822
235792
258944
274504

Up to previous year


2959
6113

Net profit after tax
506933
537800
536244
658755

Proposed dividend
373503
412104
449568
487032

No. of shares outstanding (NOS)
3395488
3746404
3746404
3746404


Sources. Appendix

2.2      Analysis of Data
         
The main purpose of this study is the assessment of the profitability of Standard Chartered Bank Nepal Limited from 2059/063. Here various tools (including dome ratios) are used to assessment of profitability. There are various tools that can be used in the evaluation of the level of profitability of SCBNL.

 2.2.1 Profitability Ratio
         
Profitability ratio is the indicators of degree of managerial success in achieving the objective of profit maximization. If shows the overall efficiency and earning capacity of the business concern.

Profitability is the final result and commercial bank.
  

(I)  profit Margin (PM):-
         
This ratio shows the relationship between net profit after tax (Net income) and Operating income profit margin means percentage of net income on operating income. It is good to be greater profit margin for any business concern.
Profit margin is calculated as follows:-

Profit margin = net profit / operating profit
Where, operating income = Net income + Interest oxp2 + Tax amount


                                                                Table No. 3
                                                               Profit margin
Year
Net income
Operating income
Profit margin
2059/060
506,933
970,808
52.22%
2060/160
537,800
1,07,2918
50.12%
2061/062
536244
1052276
50.96%
2062/063
658755
1242572
53.02%
Average (mean)


51.58%

                                                                                                  Sources Table No: 1
                            
 Higher profit margin is better for any bank. The above table shows the profit margin of SCBNL for 2059/60 to 2062/63 is 52.22% 50.12% 50.96% & 53.02% respectively. In fiscal year 2060/61 & 2061/62 profit margins is to we & than F/Y 2059/60. But In F/Y 2062/63 profit margin is in covered. It is good far scbnl.

(II) Net Interest Margin (NIM):-

NIM is another most popular tool of profitability measurement. It shows the relationship between net interest income and interest earning assets. It means the percentage of net interest income on interest earning assets.
Net interest margin calculated as follows:-
Net interest margin = Net interest income / Interest earning assets
Where,
NII = Interest income – interest expenses.
Interest earning assets = Investment + Loan, Advance & bills purchased.


                                                          Table no. 4
                                                               NIM
Year
Net income
Interest earning
NIM
2059/060
506993
11473503
4.42%
2060/061
537800
11640117
4.62%
2061/2062
536244
17845760
3.00%
2062/2063
658755
21870834
3.01%
Average


3.7625%
                                                                                                    Sources Table No: 1& 2


Higher net interest margin is better for any book. The above table shows the net interest margin for year 2059/60 to 2062/63 is 4.42%, 4.62%, 2.00%, & 2.01% respectively. In F/y 2060/61 NIM is income than F.Y. 2059/60 but the fiscal year 2061/62 & 2062/63 have been discovered And 2062/63 NIM is just greater than F.Y. 2061/62.

(III) Interest spread
Interest spread is also popular tool to measure the profitability of commercial bank. Interest spread is the difference between coverage rate of return on interest earning assets and average rate of interest paid on interest paying liabilities.

Interest spread is calculated as follows:
Interest spread = interest income /earning assets – interest expenses / Interest paying liabilities
Where,
Interest paying liabilities = Loans & borrowing + Deposit

                                                          Table no. 5
                                                      Interest Spread
Year
calculation of spread
interest + spread
2059/060
 1,0001,859  –   255,153
11473503         18,884,770
7.37%
2060/061
 1042,175     –    275,809
11473503         18,884,770
7.65%
2061/062
1058,677      –       254,126
17,845,760         19,391,020
4.62%
2062/063
 1189,602      –     303,198
21,870,834      23,061,032
4.12%
Average (mean)


                                                                              Source: table = 1, table = 2

                  

Higher interest spread is better for any bank because it helps the bank to progress. The above table shows the interest spread for year 2059/60 to 2062/063 it 7.37%, 7.65%, 4.62%, & 4.12% respectively. In f/y 2060/61 interest spread is greater than f/y. 2059/060 but in f/y 2061/62 & 2062/063 is decreasing trend. It is not good for the book. So, the bank utilizes their assets effectively.

(IV) Return on assets (ROA):-

This ratio shows the relationship between net profit after tax and total assets. This ratio measures the profitability of all financial resources invested in firms assets. It indicates capacity of the firm in utilizing its assets to earn a maximum profit.
Calculation of ROA of scbnl
Return on assets = NPAT / Total assets


                                                          Table No. 6
                                                                ROA
Year
NAPT
Total assets
ROA
2059/060
506993
20910970
2.24%
2060/61
537800
23624059
2.27%
2061/62
536244
26871043
2.00%
2062/63
658755
33074711
2.00%
Average


2.1275%
                                                                                                     Sources Table 1 & 2

Highest the return on assets is better for any bank. The above table shows the ROA for year 2059/60 to 2062/63 is 2.24%, 2.27%, 2.00% & 2.00% respectively. The ROA for year 2060/61 is increased and therefore ROA for 2061/62 & 2062/63 are 2.00% constant.

(V) Return on equity (ROE):-

Return on equity shows the relationship between net profit after tax and shareholders equity. This ratio measures capacity of the firm in utilizing the shareholders fund to cash maximum profit. It is good far any institution to be higher.
ROE = NPAT / Equity
Table no. 7
                                                                      ROE  
Year
NAPT
Equity
ROE
2059/060
506993
1584894
31.98%
2060/061
537800
1713325
31.39%
2061/062
536244
1809001
29.79%
2062/063
658755
2005473
32.85%
Average (mean)


31.50%

                                                                                      Sources Table No: 1& 2



The above table shows the return on equity for the year 2059/060 to 2062/063 i.e. 31.98%, 31.39%, 29.79% & 32.85% respectively. The position of return is good. The ROE is decreasing trend but the ROE of fiscal year2062/063 has been increased.


2.2.2. Leverage ratio
         
The leverage ratios are calculated to judge the long term financial poison. These ratios are also called “capital structure of Bank.

(I)  Debt to total asset ratio (D/A ratio):-

Debt to total asset ratio shows the relationship between the total debt and total asset. It measures the proportion of total assets financed by the debt.

Debt to total assets ratio calculates as follows:-
Debt to total assets = total debt / total assets

Table No. 8
Debt to total assets ratio
Year
Total Dept
Total assets
Debt to total assets ratio
2059/060
19326075
20910970
92.42%
2060/061
21,928,734
23,642,059
92.75%
2061/062
20,199,261
26,871,043
75.17%
2062/063
24,022,191
33,074,711
72.63%

                                                                                                Sources table no.1

The above table shows the debt to total assets ratio of F.Y. 2059/060 i.e. 92.42%, 92.75%, 75.17 & 72.63% respectively low debt ratio is relatively good. But in above table shows that the debt ratio of scbnl is very high. So, capital structure of scbnl is not good. Because more debt means more risk.

(II)     Debt to equity ratio (D/E Ratio)

Debt to equity ratio shows the relationship between total debt and equity. This ratio measures the relative interest of creditors and owners. It depicts an arithmetical relation between debt fund and owner’s fund.
Debt to equity ratio calculates as follows:
Debt to equity ratio = total debt / equity

Table No.9
Debt to Equity
Year
Total debt
Equity
Debt to equity ratio
2059/60
19326075
1584894
12.19 : 1
2060/061
21928734
1713325
12.80 : 1
2061/062
20199261
1800001
11.22 : 1
2060/063
24022191
2005473
11.98 : 1
Average


12.0475 : 1
                                                                                                             Sources Table No.1
         
Above table shows that debt equity ratio far the year 2059/060 to 2060/063 i.e. 12.19:1, 12.80:1, 11.22:1 & 11.98:1 respectively. In capital structure of scbnl, debt portion is much more than owner’s equity. It is an unfavorable signal to the creditors of scbnl. In fiscal year’s 2062/063 debt ratio is more than the previous 2061/062.

(III) Equity Multiplier:-

Equity multiplier shows the relationship between total assets and equity. Equity multiplier ratio is amount of assets for each amount of equity.

Equity multiplier of scbnl

                                                          Table No. 10
                                                     Equity multiplier
Year
Total assets
Equity
Equity multiplier
2059/060
20910970
1584894
13.19
2060/061
23642059
1713325
13.80
2061/062
26871043
1800001
14.93
2062/063
33074711
2005473
16.49
Average (mean)


14.6025
                                                                                                       Sources Table No.1

The above table shows the equity multiplier of scbnl of the year 2059/060 to 2062/063 i.e. 13.19, 13.80, 14.93 and 16.49 respectively. The equity multiplier is increasing trend.

2.2.3. Total Assets turnover Ratio:-

The total assets turnover indicates the efficiency with which the firm uses its assets to generate income. The most importance turnover ratio for commercial banks i9s the total assets turnover.

Total assets turnover ratio calculates as follows. Total assets turnover ratio = operating income / total assets
Where,
Operating income = net income + interest + tax


Table no.11
Total assets turnover ratio
Year
Operating
Total assets
Total assets turnover ratio
2059/060
970308
2091097
4.47%
2060/061
1072918
23642059
3.92%
2061/062
1052276
26876043
3.92%
2062/2063
124272
33074711
3.76%
Average (X)


4.215%
                                                                                                   Sources Table No. 1 & 2


The above table & figure shows the total assets turnover ratio for the year 2059/060 to 2060/063 i.e. 4.64%, 4.54%, 3.92% and 3.76% respectively. The total assets turnover ratio but it is decreasing trend.

2.3   Study result

Particular
2059/060
2060/061
2061/062
2062/063
(A) Leverage ratio:




Debt to total asst ratio
92.42%
92.75%
75.17%
72.63%
Debt to equity
12.19:1
12.80:1
11.22:1
11.98:1
Equity multiplier
13.19:1
13.80:1
14.93:1
16.49:1
(B) Turnover ratio:




Total assets turnover ratio
4.64%
4.54%
3.92%
3.76%
(C) profitability ratio




Profit margin
52.22%
50.12%
50.96%
53.02%
Net interest margin
4.42%
4.62%
3.00%
3.01%
Interest spread
7.37%
7.65%
4.62%
4.12%
Return on assets
2.24%
2.27%
2.00%
2.00%
Return on equity
31.98%
31.39%
29.79%
32.85%



                                                              CHapter -THREE               

                                  SUMMARY, CONCLUSION AND RECOMMENDATION

3.1 SUMMARY:

Scbnl is one of the major joint venture bank of Nepal is playing a vital role in the economic growth of the nation. It is one of the successful commercial bank of Nepal. It has provided various kinds of facilities to its customers as ATM facility, tale banking facilities remittance, bank guarantee etc.

This study has been undertaken to evaluate the financial performance of assessment of profitability of analysis of scbnl. The financial statement of 4 years has been considered for the performance analysis of the bank. This project work report has been divided into three main chapter in which first chapter discussed about the background, origin and growth of bank in Nepal, introduction to commercial bank, introduction to joint venture. Bank, introduction to scbnl, functions of commercial banks, literature survey objectives project work procedures methods of data collection & chapter planning of project work. In second chapter tabulated of B/S and P/L A/c analysis of data and study result.

The leverage ratio shows that the scbnl as has used more debt profit than equity capital turnover ratio shows the good position of bank success to earn profit to it god. At overall, the bank’s position is good and it is succeed to get earn profit.


3.2 CONCLUSION
Establishment of the bank is very god sign for the nation because it plays vital role in the development of nation. The banking service provided by scbnl is very effective, influence and broad. The bank had also been fulfilling the Nepal Rastra Bank in investment to priority sector.

The major findings of this study which cover the period of four years of scbnl are listed below:
       
(a)  Leverage ratios:-
The leverage ratios show that the debt financing of scbnl is extremely high volume of capital, the high debt equity is the risk to the creditors of scbnl and the firm itself.

(b)    Turnover ratio :-
The turnover ratio shows the position of bank is positive but it is decreasing trend.

(c)     profitability ratios:

Profitability ratio show the profitability position of scbnl is good because its profit margin has increased in F.Y. 2062/063 and all ratios shows the positive position of the scbnl so; the investors of scbnl are receiving higher return on their fund.

(d)      Calculation of the different ratios shows that the scbnl has been mobilizing its resources very effectively.


3.3 RECOMMENDATION


At the end of the study of the following recommendations are highlighted in this project work report, as a narrator I recommend about the scbnl. There are as follows:

(1)      Capital structure shows that portion of debt capital is more than equity capital. So, it should increase in equity portion and reduce the debt capital far the stander.
(2)      The bank should also maintain present sound management and extend more facilities to its customers to increase its customers to increase its transactions.
(3)      The bank should keep eye as the factor that is causing lens profit to the business.
(4)      The management of scbnl should formulate proper plan and strategy and corrective action by utilizing of financial resources effectively.
(5)      Although it is a profit oriented bank, it should not forget the social responsibility. So, the bank should render its services in rural area to promote and mobilize small investors.

                                             

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Unknown said…
can you provide survey questionnaire on this topic